FREQUENTLY ASKED QUESTIONS

HOW DO I BOOK A LITTLE WISHES PARTY?

Visit our RESERVATIONS page and click on PARTY REQUEST FORM to select your party date and time.  We will be in contact shortly after to confirm date and details. Once details have been confirmed, we will email your party deposit invoice and agreement form.  Once your AGREEMENT FORM & DEPOSIT are received, your party is officially booked!

HOW FAR IN ADVANCE SHOULD I BOOK MY EVENT?

We prefer to book our events 1 to 2 months in advance, however if you are looking into a particular date and we have it open, you are more than welcome to reserve it.   

WHAT HAPPENS AFTER I BOOK MY EVENT DATE?

After we have received your party deposit and signed party agreement, you can sit back and relax as our Little Wishes Team plan and organize all of the little details that will make your event extra special!


Should you like to speak to us, we are available for a pre-party consultation by phone to answer any questions that you may have. Please contact us directly and we will make consultation arrangements to suit your schedule!

WHAT DAYS & TIMES CAN I BOOK A PARTY?

All party durations are 1.5 - 2 hours depending on the number of guests. 


Fridays:  4:00pm - 6:00pm

Saturdays & Sundays:  12:00pm - 5:00pm

Weekdays (Monday - Thursday) Inquire about your date & time

WHERE ARE YOUR EVENTS HELD?

All events are held at the client's requested location. This may be a home, clubhouse, or rented venue/party space. We do not operate out of a store location or a mobile bus. We also only host events on the first level of multi-story buildings.

WHAT IS THE PAYMENT POLICY?

To reserve your event, we require a NON-REFUNDABLE deposit of $150.  This amount, less tax, is applied to the total cost of the party.  The remaining balance is due in CASH upon arrival of hostess staff.  


NO CHECKS will be accepted at any time for any reason.  If you wish to pay the balance using a debit card or credit card, payment must be made in full 2 days prior to your party date.  Thank you in advance for your cooperation & understanding!

WHAT FORM OF PAYMENTS DO YOU ACCEPT?

Your party deposit may be submitted through our website located under RESERVATION "click on" Pay Deposit.  This payment is processed via PayPal's secure payment gateway. Remember, you DO NOT need to make a PayPal account to use this feature.  You may use your debit card or any other major credit card to make the payment.  The deposit less tax is used towards the total party cost.

DOES MY EVENT REQUIRE A "RUSH" FEE?

In the event that we have an opening, and your request is booked with less than 2 weeks notice, a $40.00 Rush fee will be applied.

WHAT IS THE CANCELLATION POLICY?

If you must cancel your party for any reason, the following refund policy applies:  There will be no refunds given for your deposit or previously paid party balance. If you need to reschedule for any other reason, we will gladly offer you the next date available.   


If you have to cancel due to inclement weather, we must have 24 hour notice. The next available party date will also be offered.


In the event of inclement weather, serious illness, or other unforeseen emergencies, we reserve the right to cancel any event and offer an alternative party date.

WHAT HAPPENS ON A RAIN DAY IF MY PARTY LOCATION IS OUTSIDE?

Should your venue require the use of outside facilities, we will not be held liable or provide refunds in the event of RAIN. Please ensure that you have made alternate plans to be sure that your event can be carried out by our staff.  Thank you! 

IS THE GUEST OF HONOR INCLUDED IN THE GUEST COUNT?

Yes, the guest of honor is included in the package guest count. 


For example, a party package that hosts "up to 8 special guests" would include the guest of honor plus 7 additional guests.

CAN I ADD MORE GUESTS TO MY PARTY PACKAGE?

Yes you can!  Our base packages are designed for 8 guests, with an additional $25.00 per guest add-on rate.


*Guest of Honor is included in the total guest count


FINAL GUEST COUNT DUE 2 WEEKS BEFORE PARTY DATE!

Additional guests submitted after the final date must be approved.

WHAT IF A GUEST ARRIVES LATE?

At Little Wishes we begin and end our events ON TIME!  Any late arrivals will be permitted to join in the fun, at the point where the party has progressed to. Please indicate the party duration policy to your guests.  

DO I STILL HAVETO PAY FOR GUESTS I BOOKED, EVEN IF THEY DON'T SHOW UP?

Yes. This is because we purchase and transport items for each party in the amounts listed on your party agreement. The amount of guests listed as your final count and/or listed on your party agreement is how many guests you will be charged for the day of your party.  We prepare our parties based on the final head count given by you, 2 weeks prior to the party. 

WILL YOU BRING TABLES & CHAIR?

Please choose our add on deluxe decor service package if you would like for us to provide tables, chairs & our beautiful decor services.


Every location is different and we must adapt the set-up according to each individual party. It is helpful to submit pictures of the area prior to the party.

WHAT DO I NEED TO PROVIDE FOR THE PARTY?

You do not need to purchase or provide anything that pertains to the party package. We will provide everything needed to complete each service. You only need to arrange for the refreshments, cake, favors, and if you choose any major wall decor, hanging decor, balloons, etc.  We only require clear access to the party space & electricity.


You DO need to provide tables & chairs if you are not requesting our add on deluxe decor service.

WHEN WILL HOSTESS(ES) ARRIVE TO SET-UP?

Upon arrival at your location, our staff will have a quick meet and greet with you, and get started on setting up for the event. We normally arrive 45min. before the event time to create our design transformations. Please also allow at least 30 minutes for us to take down our designs after the event. 

WHAT SHOULD I KNOW ABOUT HOLDING MY EVENT AT HOME?

We typically request a large cleared out space such as a playroom or living room with furniture removed or moved out of the way.  


Please ensure that there is adequate parking for our staff to easily access your home and bring in our equipment efficiently. We will require a single room to set up our Designer stations for your event, as well as access to a sink for water disposal (should your package require this). Should you wish to host your party outside, please let us know in advance of your party date.   

DO WE GET TO KEEP THE SPA ROBES OR COSTUMES?

Spa robes & costumes are provided for guests to enjoy for the duration of the party. Depending on the package you choose, these items are handed out at the beginning of each party and collected at the conclusion of services.  All robes and costumes are washed and sanitized after each use.

PHOTOGRAPHY

Little Wishes reserves the right to photograph events they design and or/use photographs taken at your event in any and all promotional media, whether now known or hereafter existing, controlled by Little Wishes, in perpetuity, and for other use by Little Wishes. As a client of a Little Wishes party, you agree that you will make no monetary or other such claim against Little Wishes for the use of any photographs taken of you, your child (or children), your home/event location and your guests. Little Wishes will in No Terms, use any identifiable information on our images. Should you have any concerns or wish to have images not used, please send your request to littlewishesparties@yahoo.com

These terms are also outlined in our Party Agreement.

IMPORTANT NOTICE

LITTLE WISHES assumes no responsibility or liability for accidents or damages caused during your party. Your party hostess will work to ensure that your home and guests are treated in the most respectable manner.


Our stylish parties are for entertainment purposes only.  Our services are provided to mimic actual spa and beauty services in a fun, safe, and time efficient manner. 


Little Wishes has provided this account of our policies and terms of service with the assumption that you have read and agree to our policies before reserving your party. Please ask for clarification if there are any questions regarding the above policies before reserving your party.


*These terms are also outlined in our Party Agreement.